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Title: Failure of Corporate Websites


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Topic(s): Value (10)
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Author(s): Nielsen, Jakob (116)


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More about this link

On the average, the Web doesn't work.

Reports about Forrester Research finding from 20 major sites: half of the major usability principles were violated.

The impact on companies is millions in lost revenue from people not returning to the sites and not buying their products.

Alertbox, October 18, 1998, by Jakob Nielsen.

Added/Updated: October 28, 1998

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Link verified by a robot: December 30, 2002 (or later).
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