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For intranets, use your own employees.

For tests where a broad range of users is needed, you may want to use an outside source to recruit participants. Finding and scheduling subjects for a usability test can be time-consuming.

Sidebar to 'Cost of user testing' Alertbox, May 3, 1998, by Jakob Nielsen.

Added/Updated: February 24, 1999

http://www.useit.com/alertbox/outsource_recruiting.html

  
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