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Topic(s): Issues (18)
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Alertbox (101)
Author(s):
Nielsen, Jakob (116)
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Why do people use something this bad?
Jakob Nielsen's view on why people use the Web even though 9 out of 10 sites are harder to use than they need to be:- People gravitate toward the easier to use sites, ignoring the harder-to-use ones
- They do not know how good it could be
- Sometimes they hit a good service that is better than anything off-Web
- They are continually looking for another good site
Alertbox for August 9, 1998.
Added/Updated: August 18, 1998
