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How to let visitors to your Web site cut through the document maze.

Quotes from Jared Spool, Steven Nelson, Murray Maloney, Jakob Nielsen, and Lucy Lockwood. The collection of topics covered include:
  • User testing
  • UIE findings
  • Creating good links and navigation mechanisms
  • Confusing market research with usability testing
  • Importance of content

InfoWorld article by Lynda Radosevich, December 15, 1997.

Added/Updated: December 15, 1997 ... .pl?/features/971215webfix.htm

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