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Topic(s): User and Task Analysis (7)
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Web Building Studio (4)
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Merholz, Peter (7)
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Ways to get inside your users' heads.
Methods to help you understand your site's users, because if people cannot use the site, they cannot buy with it.- Field research: watch people in the real world
- Scenarios: stories of typical use of your site
- Task analysis: map how users move through the site
Netcenter, Computing & Internet, Web Building, Studio article by Peter Merholz.
Added/Updated: August 17, 1998
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