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Title: Problems with Navigating in Web Applications


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Topic(s): Design Tips (41), Applets (6)
Author(s): Shubin, Hal (2); Meehan, Margaret (1)


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Usability problems with applications, where users perform actions.

Users get confused when the navigation models of the Web and applications collide. Specifically, users have trouble with:
  • Knowing where you are and where you are going
  • Losing users and losing work
  • Separating the browser & applications
  • Lack of context
  • Delays caused by network connections

By Hal Shubin & Margaret M. Meehan. Has downloadable version.

Added/Updated: October 21, 1997

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Link verified by a robot: December 30, 2002 (or later).
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