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Title: Trials and Tribulations of Web Application Design


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Topic(s): Research (35), Animation (3)
Destination: Ask Tog (12)
Author(s): Tognazzini, Bruce (11)


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More about this link

Iterations on a single, simple web page.

Bruce Tognazzini's story of the problems encountered designing and building a simple introductory screen for Healtheon. With a lot of user testing, they went through these iterations:
  • Too many choices: open up another browser window to eliminate distractions
  • No more scroll bars: helping new and experienced users max the window
  • Wheezing windows: users caught in an infinite loop
  • Parker the Prairie Dog: distracting animation to the rescue
  • Parker the Permissive Prairie Dog: telling some to look away is OK

Then a new browser feature solves many of their problems...

Added/Updated: May 30, 1998

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Link verified by a robot: December 30, 2002 (or later).
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