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Find more like: E-tailers: Only One Chance to Survive (http://www.clickz.com/brand/brand_mkt/article.php/823101)

 

  
  

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Title: Etailers Only One Chance to Survive
 

 

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Topic(s): Ecommerce (25)
Destination: ClickZ (31)
Author(s): Lindstrom, Martin (1)
 

 

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One bad (user) experience is deadly.

Added/Updated: April 13, 2000

http://www.clickz.com/brand/brand_mkt/article.php/823101

  
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Link verified by a robot: December 30, 2002 (or later).
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