Shiple, John (3 links)
Items by Shiple, John.
Maytag.com
http://www.internetworld.com/m ... ?inc=060101/06.01.01decon.html
Destination: Deconstructing... (3)
Author:
Swack, Terry (1)
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June 1, 2001
Fodors.com
http://www.internetworld.com/m ... ?inc=011501/01.15.01decon.html
Destination: Deconstructing... (3)
Author:
Rosenfeld, Lou (7)
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January 15, 2001
Putting Customer Data to Work
http://www.internetworld.com/m ... 1500/12.15.00feature6long.html
Three primary channels of customer data: customer support, marketing, and usability.
Topic:
Issues (18)
Destination: Internet World (5)
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December 15, 2000
