Find more like: Putting Customer Data to Work (http://www.internetworld.com/m ... 1500/12.15.00feature6long.html)
If this link is exactly what you are looking for...
Try these search engine queries to find more like it...
URL: http://www.internetworld.com/m ... 1500/12.15.00feature6long.html
Title: Putting Customer Data to Work
Search for this title (exact phrase):
Google,
AltaVista,
HotBot.
Meta-information
Topic(s): Issues (18)
Destination:
Internet World (5)
Author(s):
Shiple, John (3)
More about this link
Three primary channels of customer data: customer support, marketing, and usability.
Added/Updated: December 15, 2000
http://www.internetworld.com/m ... 1500/12.15.00feature6long.html
