Strategic (22 links)
More Specific Topics: ELearning (1), Intercultural (6), Value (10), Ecommerce (25), Content (15), Accessibility (19), Intranet (11), Hypermedia (10)
Issues of strategic importance to web usability.
This Week's Agenda: The Usability Industry
http://www.clickz.com/ebiz/ebiz_report/article.php/844041
Building a usability industry by embedding it in the web design process.
Destination: ClickZ (31)
Author:
Blankenhorn, Dana (1)
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July 23, 2001
A Quiet Revolution in Design
http://www.clickz.com/tech/lead_edge/article.php/842921
Web design is more like product design than print design.
Destination: ClickZ (31)
Author:
Carton, Sean (6)
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June 13, 2001
Debunking the myths of UI design
http://www-106.ibm.com/developerworks/library/us-myth.html
Software development community beliefs addressed.
Some of the myths that are more common in web development:
- User interface guidelines solve the problem of distributed design
- Prototypes replace the need for specs: Or, sometimes, the released web site is the spec
- Innovative design is better design: Different is better (more fun) in the designer's eyes, but different is often worse from the users' view
- Good user interface developers can both design and code the user interface: The old "webmaster does it all" syndrome
- User feedback speaks for itself; it does not require interpretation
- The Web eliminates the need for interaction design or user feedback skills: Just because building pages and getting feedback is easier on the web, that does not mean special skills and attention are no longer needed
Destination: IBM (9)
Author:
Smith, Paul (1)
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April 17, 2001
Critical Thinking in Web and Interface Design
http://uiweb.com/issues/issue14.htm
"A well-built machine gun won't help you repair a flat tire."
The steps to making sure you are solving the right problems:
- Understand the problem by observing customers
- Analyze the problems, ignore the bugs
- Prioritize so that you are working on the most important problems first
Destination: uiweb (6)
Author:
Berkun, Scott (6)
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April 10, 2001
The Right Time for Research: The Beginning
http://www.clickz.com/mkt/emkt_strat/article.php/836341
Web site development is becoming more research driven.
Destination: ClickZ (31)
Author:
Graham, Jeffrey (3)
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February 15, 2001
Two Tracks to a UCD Solution
http://www.uidesign.net/2000/papers/twotrack.html
Tactical and strategic tracks in parallel.
Destination: uidesign.net (16)
Author:
Anderson, David J. (4)
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December 30, 2000
The Case Against Micropayments
http://www.oreillynet.com/pub/a/p2p/2000/12/19/micropayments.html
Users hate them.
Author:
Shirky, Clay (1)
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December 19, 2000
Clicks-and-Mortar Integration: How to Succeed This Time
http://www.stickygoo.com/200012.htm
Usability is one way to help determine what a site should be.
Authors:
Scheinker, Matte (2);
Larson, Scott (2)
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December 12, 2000
Regulatory Usability
http://www.useit.com/alertbox/20000903.html
Usability-based legal requirements for the web.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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September 4, 2000
User-Supportive Internet Architecture
http://www.useit.com/alertbox/990919.html
New ideologies are needed to adapt Internet to needs of today's users.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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September 19, 1999
Predictions for the Web in 1999
http://www.useit.com/alertbox/981227.html
What lies ahead for the web.
- Mobile access becomes 3rd Killer App for the Internet
- Web standards rebound
- Customer service is automated
- Many e-commerce patents are issued, encouraging new futurist visioneering projects
- The Web will face its own Y2K problems
December 27, 1998, Alertbox by Jakob Nielsen.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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February 5, 1999
Better Than Reality: A Fundamental Internet Principle
http://www.useit.com/alertbox/980308.html
Emulating the physical world does not work on the Internet.
Ways to be better than reality:
- be non-linear
- customize service
- be asynchronous
- support anonymity
- link liberally
- support search and multiple views
- be small and cheap
- be free
- ignore geography
Alertbox for March 8, 1998.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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March 23, 1998
The Increasing Conservatism of Web Users
http://www.useit.com/alertbox/980322.html
Users want their web sites to look alike and work with older browsers.
Instead of experimenting with sophisticated new designs, web sites would serve users better with fairly standard designs and making improvements 'behind the scenes': better writing or algorithms, more sophistication on the server side.
Also, users are now upgrading browsers slower than in the past, so new technology will not get in users' hands as fast as before.
Alertbox for March 22, 1998 by Jakob Nielsen.
Topic:
User Demographics (6)
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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March 23, 1998
The Reputation Manager
http://www.useit.com/alertbox/980208.html
Using reputation, rather than brand, to help users locate quality.
By building on a strength of the Internet (diversity of users), we can build 'reputation managers' that collect opinions from users to help other users find quality sites and information.
Examples are thumbs up/down ratings and 'pages recommended by people with similar tastes'.
Alertbox for February 8, 1998.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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March 8, 1998
The Case for Micropayments
http://www.useit.com/alertbox/980125.html
User interface issues with paying by the page.
Includes economic model showing that 1-cent per page makes sense.
Subscriptions do not work on the Web becasue they are all-or-nothing and discourage links.
Includes a sidebar on a spectrum of user interfaces for micropayments.
January 25, 1998, Alertbox by Jakob Nielsen.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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January 27, 1998
Predictions for the Web in 1998
http://www.useit.com/alertbox/980101.html
More international and more inter-site services predicted by Jakob Nielsen.
American users and sites will not dominate as much. Increased testing for a wider audience and more regional services will result.
More between-site cooperation will take place, such as linking to a geographical map site instead of making your own maps.
Usage statistics will be used more to help determine what people want, and don't want.
Do not miss the sidebars on how Nielsen's 1997 predictions turned out and what will not happen in 98.
January 1, 1998, Alertbox.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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January 6, 1998
Top Ten Mistakes of Web Management
http://www.useit.com/alertbox/9706b.html
Management errors that doom Web sites.
June 15, 1997, Alertbox by Jakob Nielsen. The mistakes are:
- Not Knowing Why
- Designing for Your Own VPs
- Letting the Site Structure Mirror Your Orgchart
- Outsourcing to Multiple Agencies
- Forgetting to Budget for Maintenance
- Treating the Web as a Secondary Medium
- Wasting Linking Opportunities
- Treating Internet and Intranet Sites the Same
- Confusing Market Research and Usability Engineering
- Underestimating the Strategic Impact of the Web
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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June 15, 1997
The Telephone is the Best Metaphor for the Web
http://www.useit.com/alertbox/9705b.html
Web more like telephone than TV.
Features such as narrowcast, 1-to-1, and user initiated make the Internet more of a communication medium like the telephone system than a broadcast medium like TV. Alertbox, May 15, 1997.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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May 17, 1997
Do Websites Have Increasing Returns?
http://www.useit.com/alertbox/9704b.html
Is bigger better for a Web site?
April 15, 1997, Alertbox about a model for how large, medium and small sites will survive in the future. The implication is that as a whole all of the small sites will be worth more (monetarily) than all of of the large sites.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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April 15, 1997
Trends for the Web in 1997
http://www.useit.com/alertbox/9701.html
Taking the Web seriously in business and a rebirth of semantic encoding.
Jakob Nielsen's predictions for 1997, from his January Alertbox.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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January 11, 1997
Relationships on the Web
http://www.useit.com/alertbox/9601.html
Ideas on how to build relationships with customers.
With the death of surfing, this January 1996 Alertbox predicts the rise of relationship-building with customers as the way to stay in business. Analysis of the predictions added a year later.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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January 3, 1997
Directions for Online Publishing
http://www.useit.com/alertbox/9508.html
Three ways for online publishers to survive on the Web.
Good UIs, eliminating user registrations and microtransactions are the keys for online publishing to porser on the Web, Jakob Nielsen states in his August 1995 Alertbox article.
Includes a taxonomy of five generations of online services.
Destination: Alertbox (101)
Author:
Nielsen, Jakob (116)
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August 10, 1995
